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Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Midwest. Herzog now specializes in Railroad Construction, Transit Operation and Maintenance Services, Civil Construction and Railroad Services nationwide. Our team consists of people who are innovators at heart, continuously exploring new ways to improve our products, services, and, ultimately, the industry. By always challenging ourselves - and each other - to push for more, we keep Herzog at the forefront of the rail industry.


TransitAmerica Services, Inc. is currently looking for a Crew Caller/PIDS Clerk in Menlo Park, CA.  This position receives communication from train crew members who are unavailable for scheduled duties and schedules appropriate replacements in accordance with labor agreements and federal regulations. The position is responsible for generating Public Service Messaging via the Caltrain Visual Messaging and Public Address System that alert the public of train delays, changes in schedules and other Public Service Matters. Directly responsible for generating reports, maintaining databases, and performs other clerical duties as assigned.


Duties and Responsibilities:

This is a non-exhaustive overview of the job duties for this position.

  • Coordinates filling unscheduled vacant Train Crew positions from available Train Crew personnel
  • Preparing Bulletins for vacant assignments
  • Preparing reports covering Train Crew assignments, guarantees and absenteeism
  • Maintaining Crew Dispatching, Crew Boards and Employee Status databases
  • Gathering delay information from various systems and notifying appropriate parties of delays
  • Generating Public Service Messages via Caltrain Visual Messaging and Public Address System
  • Regular and predictable attendance and punctuality are a requirement for this position.
  • Other duties as assigned.



  • High School diploma or GED.
  • Must have proficient typing/keyboard skill for data entry
  • Must be proficient with Microsoft Excel, Word, Outlook
  • Excellent Verbal and Written skills


Pre-Employment Requirements:

  • Subject to pre-employment background check and motor vehicle report review.
  • Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
  • Successfully complete and maintain any required safety certification and testing on an annual basis.


Physical Requirements:

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job.

  • Work primarily in an office environment.
  • Frequently sits for extended periods of time.
  • Frequently use a computer keyboard and office related equipment.
  • Requires occasional standing, walking, lifting, stooping or bending.



  • Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.



  • Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.


If you are interested in applying for this position click the Apply button below.


It is the policy of TransitAmerica Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.