Lifted Logic Web Design in Kansas City clock location phone play check_box_outline_blank check_box chevron-down chevron-left chevron-right chevron-up facebook instagram linkedin google plus pinterest radio_button_checked radio_button_unchecked twitter youtube arrow-up send globe marker close controls

Job Search

Job Details

Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Midwest. Herzog now specializes in Railroad Construction, Transit Operation and Maintenance Services, Civil Construction and Railroad Services nationwide. Our team consists of people who are innovators at heart, continuously exploring new ways to improve our products, services, and, ultimately, the industry. By always challenging ourselves - and each other - to push for more, we keep Herzog at the forefront of the rail industry.


Herzog Transit Services, Inc. is currently seeking an Operations Manager for KC Streetcar in Kansas City, MO.  The ideal candidate for this position will be detail oriented and possess strong organizational and time management skills. This position reports to the General Manager.


Duties and Responsibilities:

*This is a non-exhaustive overview of the job duties for this position.

  • Manage operations department with the goal of providing safe, reliable and friendly service
  • Responsible for hiring, training and maintaining a team consisting of sufficient number of Operations Supervisors, Full Time Operators and Part Time Operators to provide required service levels
  • Responsible for preparing operating schedules, posting bid sheets and filling jobs based on required service levels
  • Train, certify and re-certify Operators in accordance with the established Training Plan
  • Foster strong relationships with employees and union leadership
  • Adheres to, counsels, advises and monitors compliance and proper application of rules, procedures and regulations by employees, internal departments, outside agencies and contractors
  • Documents non-compliance with rules and policies when required
  • Review and approve pay sheets for operations employees
  • Administer PTO Program for the entire Operations Dept
  • Resolve Operations hazards by developing Corrective Action Plans (CAP’s) with the support of the Safety Manger
  • Implements rules, procedures and policies
  • Prepares concise operations reports, compiles information and maintains procedural reference information
  • Participates in departmental meetings and projects and communicates with other involved or affected departments and/or agencies regarding possible service issues
  • Oversee hazard, incident, occurrence & accident investigations
  • Comply with FTA Safety Management System (SMS) Requirements
  • Performs operational evaluations and proficiency test
  • Participates actively in emergency drills and emergency training
  • Operates streetcar as needed
  • Regular and predictable attendance and punctuality are a requirement for this position.
  • Other duties as assigned 



  • Minimum High School diploma or equivalent
  • Minimum of 5 years operations and managerial experience in a rail transit environment. 
  • Intermediate to advanced computer skills, including working knowledge of Microsoft Office Suite
  • Proficient with Microsoft Excel
  • Proficient with transit scheduling software
  • Must possess or be able to earn FTA Safety Certifications (TSSP & PTSCTP)
  • Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
  • Excellent math and accounting skills


Pre-Employment Requirements:

  • Subject to pre-employment background check and motor vehicle report review.
  • Maintain a valid driver’s license and endorsements as required per position.
  • Pass pre-employment DOT physical, medical evaluation, and drug screen due to the safety sensitive nature of this position
    • This position requires you to pass and maintain a DOT medical evaluation to drive a Herzog commercial vehicle. 
  • Successfully complete and maintain any required safety certification and testing on an annual basis.


Physical Requirements

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times.  This is a non-exhaustive overview of the physical requirements of this job.

  • Able to walk on uneven surfaces up to one-half mile.
  • Maintain balance for an extended period of time while train is in motion.
  • Must be able to be aware of surroundings and follow verbal commands while being exposed to moderately loud noises on a daily basis.
  • Work in a confined access/space environment with a width of 24 inches.
  • Must be able to adapt to various temperature extremes including but not limited to heat, cold, moisture and wind. 
  • Regularly sit and stand for an extended period of time.
  • Able to tolerate repetitive movements, squatting/bending, and overhead reaching.
  • Regularly to push/pull a force of 25 pounds
  • Regularly ascend/descend a platform with a height of up to 18 inches from the floor.
  • Regularly kneel, bend, squat for extended periods of time.
  • Regularly reach overhead.
  • Able to visually distinguish colors - red, blue, green, yellow; hear and distinguish auditory signals
  • Able to work in a safety sensitive work environment.



  • Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.



  • Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.


If you are interested in applying for this position, click the Apply button below.

It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.